New Block Playground
Support Plan Comparison
Your organization is one of a kind—your subscription should be too. Get the most out of FME with our tailored subscriptions.
Features Group 1
Business Hours Support
9am-5pm PDT
Access to Support Experts
2
Knowledge Center & Documentation
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 2
Business Hours Support
Limited Support
Access to Support Experts
2
Knowledge Center & Documentation
Up to 3
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 1
Business Hours Support
9am-5pm PDT
Access to Support Experts
2
Knowledge Center & Documentation
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 2
Business Hours Support
Limited Support
Access to Support Experts
2
Knowledge Center & Documentation
Up to 5
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 1
Business Hours Support
24/7
Access to Support Experts
2
Knowledge Center & Documentation
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 2
Business Hours Support
Full Support
Access to Support Experts
3
Knowledge Center & Documentation
Unlimited
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 1
Business Hours Support
24/7/365
Access to Support Experts
2
Knowledge Center & Documentation
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 2
Business Hours Support
Full Support
Access to Support Experts
4
Knowledge Center & Documentation
Unlimited
FME Community & Ideas Portal
Software Updates & Release Downloads
|
Standard Support |
Premium Core |
Premium Advanced |
Premium Extended |
|||||
|---|---|---|---|---|---|---|---|---|
| Features Group 1 | ||||||||
| Business Hours Support | 9am-5pm PDT | 9am-5pm PDT | 24/7 | 24/7/365 | ||||
| Access to Support Experts | 2 | 2 | 2 | 2 | ||||
| Knowledge Center & Documentation | ||||||||
| FME Community & Ideas Portal | ||||||||
| Software Updates & Release Downloads | ||||||||
| Features Group 2 | ||||||||
| Business Hours Support | Limited Support | Limited Support | Full Support | Full Support | ||||
| Access to Support Experts | 2 | 2 | 3 | 4 | ||||
| Knowledge Center & Documentation | Up to 3 | Up to 5 | Unlimited | Unlimited | ||||
| FME Community & Ideas Portal | ||||||||
| Software Updates & Release Downloads | ||||||||
Support Plan Comparison
Your organization is one of a kind—your subscription should be too. Get the most out of FME with our tailored subscriptions.
Features Group 1
Business Hours Support
9am-5pm PDT
Access to Support Experts
2
Knowledge Center & Documentation
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 2
Business Hours Support
Limited Support
Access to Support Experts
2
Knowledge Center & Documentation
Up to 3
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 1
Business Hours Support
9am-5pm PDT
Access to Support Experts
2
Knowledge Center & Documentation
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 2
Business Hours Support
Limited Support
Access to Support Experts
2
Knowledge Center & Documentation
Up to 5
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 1
Business Hours Support
24/7
Access to Support Experts
2
Knowledge Center & Documentation
FME Community & Ideas Portal
Software Updates & Release Downloads
Features Group 2
Business Hours Support
Full Support
Access to Support Experts
3
Knowledge Center & Documentation
Unlimited
FME Community & Ideas Portal
Software Updates & Release Downloads
|
Standard Support |
Premium Core |
Premium Advanced |
||||
|---|---|---|---|---|---|---|
| Features Group 1 | ||||||
| Business Hours Support | 9am-5pm PDT | 9am-5pm PDT | 24/7 | |||
| Access to Support Experts | 2 | 2 | 2 | |||
| Knowledge Center & Documentation | ||||||
| FME Community & Ideas Portal | ||||||
| Software Updates & Release Downloads | ||||||
| Features Group 2 | ||||||
| Business Hours Support | Limited Support | Limited Support | Full Support | |||
| Access to Support Experts | 2 | 2 | 3 | |||
| Knowledge Center & Documentation | Up to 3 | Up to 5 | Unlimited | |||
| FME Community & Ideas Portal | ||||||
| Software Updates & Release Downloads | ||||||